Good law office staff is harder to find (and keep) than clients (and sometimes spouses). Not a mere receptionist, typist, and filing clerk, good support staff can be the lawyer’s alter ego, right arm, custodian, den mother, rabbi, and guardian angel. Could you manage if your staff did not show up tomorrow morning?
The average solo or small firm lawyer may spend more waking hours each day with staff than with a spouse or significant other. And in some cases, even years longer. They will devote all kinds of time and money searching for that significant other, courting the person, learning how to live with that person, being trained by that person—but when it comes to staff, an “Oh, that one will do” more frequently than not seems to be the way it is all approached.
The office staff often know the intimate secrets of their employers, know all about the clients’ secrets and things that cannot be discussed with lawyers’ spouses, know more than a spouse about a lawyer’s finances, and, if they have access to a lawyer’s trust account, can do more damage financially and professionally than a spouse ever could.
This second edition of Effectively Staffing Your Law Firm is a book inspired by lessons the authors have learned from law office staff, both their own and those employed by others.
Praise for Effectively Staffing Your Law Firm, 2nd Edition
"Every lawyer, especially solo and small-firm lawyers, need to read this book and keep it near their desk for reference. Don’t try to run your practice without it."
--- David Masters. Thirty years as a general practice, solo and small firm lawyer. Past president of the Colorado Bar Association and paperless office pioneer.
"There are a lot of things you don't learn in law school - how to staff your law firm is one of them. This book provides everything you need to know about hiring (and firing) employees straight from the mouths of the experts. If you own your own firm, this book is a must-have for your firm's future success."
--Nicole Black, lawyer, author, and Legal Technology Evangelist for MyCase.
"No matter what your firm size, you need to read this book. Solo lawyers – don’t think you won’t ever have someone working for you. You will, even if that person is outsourced or part-time. This book covers it all, and you need to know it sooner, rather than later!"
--- Courtney Kennaday, Director, Practice Management Assistance Program, South Carolina Bar since 2002. Fellow, College of Law Practice Management.
"Whether your question is “Should I…” or “How do I…” Staffing Your Law Firm, Second Edition has everything you need to know to make great staffing decisions. Whether you need to hire, delegate and motivate, or fire and replace staff with technology, this book covers everything you need to know to do the job right."
---Laura A. Calloway, Practice Management Advisor for the Alabama State Bar
"Definitely an invaluable resource! This book provides practical guidance for attorneys about staffing their firms. As an attorney who has been involved with managing my firm for the past 36 years of the 39 years that I’ve been practicing law, I’m glad I read this book. I learned a lot. I’m sure you will too."
--Marvin S. C. Dang, Honolulu, Hawaii small firm attorney; Chair-elect (2017-2018), Senior Lawyers Division of the American Bar Association.
"An excellent resource for attorneys setting up or maintaining a practice. Good advice and important tips from a group of highly experienced attorneys, most of whom have national reputations as practicing lawyers, educators and authors. This new edition updates and expands on the coverage offered by this now classic work. If you have practiced for a while or plan to open the doors to your own firm in the near future, you should read this book!"
----Jeffrey Allen, principal, Graves & Allen, Oakland, California, Editor-in-chief, GPSolo Magazine and GPSolo eReport
"Staffing a law office in this time of advancing technology is a challenge for solo and small firm lawyers. This book is an excellent resource that addresses the myriad issues that arise. It will be a welcome addition to any lawyer’s office."
--- Joan M. Burda, Lawyer and award-winning author of Estate Planning for Same-Sex Couples, Third Edition
"On the complicated and demanding journey to professional success, lawyers with the right support staff can soar. But those with the wrong staff suffer from delays, and those with none are flying blind. How to find the right personnel for your practice? It's all there in Effectively Staffing Your Law Firm, Second Edition, your ticket to smoother sailing."
--- Robin Page West, Senior Editor, Litigation Journal
"The 2nd edition of Effectively Staffing Your Law Firm is essential reading for all solos and small firm practitioners. The team of writers and lawyers assembled by editor jennifer j. rose displays a comprehensive knowledge of technology, business and human dynamics, and their impact on the evolving practice of law. I would strongly recommend this instructive, engaging and accessible book to all attorneys looking for sage, practical advice on running a law firm"
---- Elio F. Martinez, Jr., Managing Partner, Espinosa Martinez PL, Miami, Florida