With this new and insightful book, author Gary Friedman presents how to access your internal selves when working with people in conflict in a way that is constructive for clients. This practical guide for conflict professionals directs the reader to pay attention to emotional clues - which can unearth unacknowledged feelings, concerns, and priorities that can be central to resolving the conflict if we understand and communicate them. Combining external dimensions with internal world (attitudes, relationships, feelings) a conflict professional and determine the best course of action for all parties involved.
This book, is based on a program that Gary Friedman, along with colleague Jack Himmelstein (a law professor and lawyer) and Norman Fischer (a Buddhist monk) has been teaching for the last 6years. It entails conflict professionals to consider self-reflection, challenging typical conventions of conflict professionals by replacing them with a full and deep commitment to bringing all of one's self to serve others. Essentially - acknowledging and using self-awareness. Working from the inside out.
Whether you are a professional conflict resolver, litigator, mediator, or lawyer - this book is a must have resource to help increase clients' satisfaction and success.
“Inside-Out is must reading not only for all mediators but for judges and lawyers. Why? Because we must all deal with conflict in our professional lives. This book explains why we must develop greater insights into our own inner conflicts—through self-reflection—in order to help develop solutions that will be practical and durable. Filled with wonderful stories and examples, this book is not only helpful but a pleasure to read.”
Robert H. Mnookin, Williston Professor of Law; Director, Harvard Negotiation
Research Project; Chair, Program on Negotiation, Harvard Law School
“In this thoroughly lively book, Gary Friedman distills the wisdom of a lifetime of experience developing humanizing approaches to resolving conflicts—and healing conflict resolution professionals themselves in the process. Here, now, Friedman provides the essentials to help anyone use meditation, journal writing, and a focus on your inner observer to develop emotionally intelligent ways of resolving conflict that actually transform, heal, and have the look-and-feel of justice. If you want to help people resolve conflicts in ways that make everyone involved (including yourself!) just a bit better, read this book and work these practices. You might well become a part of the transformation of American law in our lives that this book proves has already begun.”
Rhonda V. Magee, Professor of Law, University of San Francisco
“In this wise and engaging book, Gary Friedman draws on his decades of experience as a mediator to describe a process, grounded in meditative awareness, by which mediators can look inward and engage their full resources—analysis, emotional intelligence, and self-reflection—to heighten their effectiveness in facilitating the resolution of disputes. These techniques closely parallel and illuminate the meditative perspective being explored by lawyers, law students, and judges to be more effective, empathetic, and satisfied in their law work. The practice of meditative self-reflection prescribed by Friedman could restore wisdom to the central place it should occupy in the work of lawyers and judges.”
Charles Halpern, founder and director, Berkeley Initiative for Mindfulness in Law,
University of California at Berkeley School of Law